https://www.accgov.com/

CCSD Families can access SNAP, Medicaid or TANF information from home via Student Devices:

• Apply for benefits: gateway.ga.gov (verification documents and case status info is also available here).
• Electronic Benefits Transfer (EBT): visit https://www.connectebt.com/gaebtclient/ or call 888-421-3281 for updates.

Our friends on Sesame Street are providing support to families during the COVID-19 health crisis. Visit this Sesame Street site to view videos to spark playful learning and offer children comfort.

School Nursing Staff

• CCSD school nurses are available between 9:00 a.m. and 1:00 p.m., Monday – Friday, for questions via email or phone call. Click here to view contact information for each school nurse.

Emotional/Mental Health Support

• What should I do if my child expresses an emotional or mental health need during school closure days?
  During the period of school closure, student support staff, including counselors, social workers, nurses, and psychologists, are available for phone and/or email consultation. You can find the email address for your school’s support staff on the school webpage. If your child experiences or expresses symptoms of an emotional or mental health crisis, you should contact the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225. GCAL is a free resource provided to all Georgia Families that aims to provide immediate and qualified mental health assistance and referrals to families. You may also download the MyGCAL app at no cost from the app store. Of course, if you believe that this need is an emergency, contact 911 immediately.
• What should I do if I become aware of a child welfare concern? If you become aware of a concern for a child’s well-being, please contact the Department of Family and Children Services to make a report, 1-855-GA- CHILD. If you believe that a child is in immediate danger, please call 911. 

CCSD Speech-Language Resources

• CCSD Speech-Language Resources

Georgia has launched a COVID-19 Emotional Support Line. The number is 866-399-8938. It is free and
available to anyone in Georgia needing emotional support or help to find resources.

Existing hotlines can provide support for mental health, substance abuse, and COVID-19 symptoms:

• Georgia Crises and Access Line
• CARES Warm Line - Substance Abuse Challenges: 844-326-5400
• GA Department of Public Health - COVD-19 Hotline: 844-442-2681
• Peer2Peer Warm Line - Peer support 24/hrs a day: 888-945-1414

• https://www.cdc.gov/coronavirus/2019-nCoV/index.html

Message from the GA Office of Family Independence: We understand everyone wants to have their situations resolved and the staff is working as quickly as they can to process information, however, they are not going to be able to respond in a manner as they may have previously done. If families need information, please refer to the following information.

The state is working diligently to get all of our OSOP renewals processed and approved as quickly as possible. If you have a question or a concern about your case please call the Customer Contact Center at 1-877-482-3233. Here are some of the questions/issues that are handled by the customer contact center; telephone applications (for food stamps and Medicaid), unlocking gateway accounts, checking the status of renewals or applications, mailing paper applications for TANF and other general questions. Families can also still utilize the county office phone lines as they are still being answered by a staff member. The number for the Clarke County office is 706-227-7021.

• How to Apply for Benefits on Gateway
• How to Report Changes on Gateway

The Hilsman Health Center is open to serve as a wellness clinic to serve CCSD students and staff. Services include:

Enfermeras escolares de CCSD disponibles por teléfono y correo electrónico
Las enfermeras escolares de CCSD están disponibles de lunes a viernes de 9:00 a.m. a 1:00 p.m. para preguntas por correo electrónico o llamada telefónica. Haga clic aquí para ver la información de contacto de cada enfermera escolar.

Horario de Distribución de Medicamentos
Si su hijo(a) tiene medicamentos en la clínica de la escuela, la enfermera de la escuela hará todo lo posible por comunicarse con usted para ver si necesita el medicamento en casa durante este tiempo de cierre de escuela. Si aún no ha tenido noticias de la enfermera de la escuela y su hijo(a) necesita medicamentos de la clínica de la escuela, comuníquese con la enfermera de la escuela. Podrá ir a las escuelas para recoger medicamentos en estas fechas:

Miércoles 18 de marzo de 2020 │ 8:30 a.m. a 11:00 a.m.

Jueves 19 de marzo de 2020 │ 1:00 p.m. - 3:00 p.m.

Apoyo de salud Emocional/Mental

¿Qué debo hacer si mi hijo(a) expresa una necesidad de salud mental o emocional durante los días de cierre de escuela?

Durante el período de cierre de escuelas, el personal de apoyo estudiantil, incluidos consejeros, trabajadores sociales, enfermeras y psicólogos, estará disponible para consultas telefónicas y/o por correo electrónico. Puede encontrar la dirección de correo electrónico del personal de apoyo de su escuela en la página web de la escuela.

Si su hijo(a) experimenta o expresa síntomas de una crisis de salud mental o emocional, debe comunicarse con Georgia Crisis and Access Line (GCAL) al 1-800-715-4225. GCAL es un recurso gratuito proporcionado a todas las familias de Georgia que tiene como objetivo proporcionar asistencia de salud mental inmediata y de calidad, y referencias a familias. También puede descargar la aplicación MyGCAL sin costo desde la tienda de aplicaciones. Por supuesto, si cree que esta necesidad es una emergencia, comuníquese con el 911 de inmediato.

¿Qué debo hacer si me doy cuenta de un problema de bienestar infantil?

Si tiene alguna preocupación por el bienestar de un niño, comuníquese con el Departamento de Servicios para Familias y Niños para hacer un informe al 1-855-GA-CHILD. Si cree que un niño está en peligro inmediato, llame al 911.

https://www.unitedwaynega.org/