4.16.20: Update - Community/COVID-19 Resources

Athens-Clarke County Unified Government

COVID-19 Information and Resources for Athens-Clarke County

Public Service Announcements

Click here to listen to interviews and public service announcements from local ACC organizations.

Courtesy of: 


Community Food Resources

Click here for an updated list of food resources available to families, staff, and community members.

COVID-19 Emotional Support


Georgia has launched a COVID-19 Emotional Support Line. The number is 866-399-8938. It is free and
available to anyone in Georgia needing emotional support or help finding resources.

Existing hotlines can provide support for mental health, substance abuse, and COVID-19 symptoms:

  • Georgia Crises and Access Line
  • CARES Warm Line - Substance Abuse Challenges - 844-326-5400
  • GA Department of Public Health - COVD-19 Hotline: 844-442-2681
  • Peer2Peer Warm Line - Peer support 24/hrs a day: 888-945-1414

Health Services

  • Hilsman Health Center Update
    Due to reduced demand for services, the Hilsman Health Center will temporarily close on Friday, April 3rd, but will reopen when school is back in session next year. The ANHC will still be able to serve the medical needs of students and staff at their primary locations- College Avenue or McKinley Drive.  ANHC can help families with bus vouchers and can also provide services through Telemedicine. To schedule an appointment with the Athens Neighborhood Health Center, staff or families can call 706-546-5526.
  • The CCSD school nurses are available between 9:00 a.m. and 1:00 p.m., Monday – Friday, for questions via email or phone call. Click here to view contact information for each school nurse.
  • Emotional/Mental Health Support
    What should I do if my child expresses an emotional or mental health need during school closure days?
    During the period of school closure, student support staff, including counselors, social workers, nurses, and psychologists, are available for phone and/or email consultation. You can find the email address for your school’s support staff on the school webpage. If your child experiences or expresses symptoms of an emotional or mental health crisis, you should contact the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225. GCAL is a free resource provided to all Georgia Families that aims to provide immediate and qualified mental health assistance and referrals to families. You may also download the MyGCAL app at no cost from the app store. Of course, if you believe that this need is an emergency, contact 911 immediately.

    What should I do if I become aware of a child welfare concern? If you become aware of a concern for a child’s well-being, please contact the Department of Family and Children Services to make a report, 1-855-GA- CHILD. If you believe that a child is in immediate danger, please call 911.

  • CCSD Speech-Language Resources

Benefits Information

  1. CCSD Families can access SNAP, Medicaid or TANF information from home via Student Devices:
    Apply for benefits: gateway.ga.gov (verification documents and case status info is also available here).
  2. Electronic Benefits Transfer (EBT): visit https://www.connectebt.com/gaebtclient/ or call 888-421-3281 for updates.

Georgia Office of Family Independence

Message from the GA Office of Family Independence: We understand everyone wants to have their situations resolved and the staff is working as quickly as they can to process information, however, they are not going to be able to respond in a manner as they may have previously done. If families need information, please refer to the following information.

The state is working diligently to get all of our OSOP renewals processed and approved as quickly as possible. If you have a question or a concern about your case please call the Customer Contact Center at 1-877-482-3233. Here are some of the questions/issues that are handled by the customer contact center; telephone applications (for food stamps and Medicaid), unlocking gateway accounts, checking the status of renewals or applications, mailing paper applications for TANF and other general questions. Families can also still utilize the county office phone lines as they are still being answered by a staff member. The number for the Clarke County office is 706-227-7021.

How to Apply for Benefits on Gateway

How to Report Changes on Gateway

COVID-19 Information Resources

Internet Access

Donations/Volunteer Requests

Many parents/guardians have reached out to the district asking if there is a mechanism to donate money to the district to support students and/or volunteer in our efforts. If we need to request volunteers, we will do so via our website/social media platforms. The Athens Area Community Foundation is collecting donations on our behalf – click here click here to donate online.